Ramada Lac La Biche — Lodging in Lac La Biche

Reviews of Ramada Lac La Biche

• Emma

  Added 2016.09.11

  There is tarps covering a large portion of the front of the hotel , scaffold and Pails litter the front .
• Tyler

  Added 2016.01.08

  Hotel is open during renovations. Seems to be a major construction work, but room and common areas were pretty clean. Pool and gym are open and also clean. Under this conditions they should lower their rates. For the same price I could have stayed at Canalta. The AC in my room was defective only the fan was working. Breakfast could be better. Pros: Staff is helpful and nice. Rooms spacious and clean. Pool and gym. Cons: Renovations not mentioned online at the time of booking. Breakfast is included but very limited.
• Matthew

  Added 2015.12.05

  Toilet backed up , desk staff told me this has been an issue for years . When I confronted the staff about it and asked if there was anything they would do after I cleaned up this awful mess . They offered me $25 . As my room had stains on the bedding, we found a pen under the sheets and the shower curtain was crusty and it was coming off in the shower as the water ran .. $25 seemed unfair . After basically calling me a liar , the manager agreed to refund me a night. It has been nearly a week and I have not seen this refund . I have emailed the manager twice and no response . The morning staff seemed unhappy . We checked out at almost 11 am and the cleaning staff encouraged us to stay later so they could get paid over time ... found that a bit odd.
• Cameron

  Added 2015.07.05

  We love this location and stay here 2-3 times per year, mainly for business.
• Samantha

  Added 2015.01.23

  The evening staff was friendly and helpful. The morning breakfast had a good selection. There was ample parking. It is close to the Bold Center and other amenities.
• Aaron

  Added 2014.08.26

  Breakfast buffet has many options and is a nice added bonus to our stays.
• Jackson

  Added 2014.08.22

  The rooms are very spacious.
• Thomas

  Added 2014.05.30

  Never have we had an issue with the rooms. Great hospitality!!
• Caleb

  Added 2013.12.26

  The pool was a good size , but water looked very dirty.
• Jason

  Added 2013.08.07

  If you were told that you could have a room and check in at 4pm but you couldn't use the room for 6 hours and that you would have to wait in another room without access to any of your belongings wearing only your bathing suit you would probably say "No Thanks" and go somewhere else. Well, we were not given that choice. My wife and I arrived at the hotel at 4 and checked in. We settled into the room and decided to go for a swim before dinner. When we returned to our room we discovered that the card key wasn't working and asked for help at the front desk. The desk clerk was an Angel and came right up but her master key didn't work on our lock. She returned with all of the keys she had but nothing would open the door. Dripping in our bathing suits she gave us each a bath robe and put us in a nearby room while she tried to open our door. Our money, keys, food, clothing and medicine were all held hostage. We couldn't go anywhere or do anything that evening. Luckily we didn't have a wedding, conference, or other event to go to. We were given some frozen entrées to eat but it paled in comparison to the menu we hoped to have that evening. The maintenance man arrived, having driven from his vacation site 2 hours out of town. He was very nice and tried everything he could, finally settling on drilling out the lock. It wasn't until after 10pm that he finally was able to enter our room. Our planned evening now gone we went to bed. The next morning we checked out only to find that we were billed the full room rate. When asked about a reduced rate the morning desk clerk was only able to give us the AMA rate which amounted to only a few dollars off our bill. We left and contacted the Wyndham hotel chain's help desk. For our ruined evening for which we paid over $160.00 they were only prepared to refund us $40.88. While the hotel staff was great and the rooms nice the response from Wyndham was less than understanding. The response from the hotel itself after I posted my original review was much better. Thanks to the Ramada management for their support.
• Landon

  Added 2013.07.12

  This is a very clean and comfortable hotel, they even had complimentary popcorn and breakfast. Very enjoyable stay.
• Justin

  Added 2013.07.12

  Pros
• Brian

  Added 2013.05.20

  Cons